This article discusses the role that telemarketing or telesales can play in growing the sales turnover of a business.
Through Customer Research Surveys we can contact existing customers to monitor satisfaction, identify problems before you lose the customer and seek new business. We can also speak to lost customers or customers that didn’t buy from you to find out the reasons why and how you can improve conversion.
Customer Satisfaction Surveys Through our Customer Research services, we can help you measure and improve satisfaction levels amongst your customers by undertaking customer satisfaction surveys on a regular basis and reporting the results to you. We can conduct customer satisfaction surveys either over the phone or by post or email to gain responses to…
Case study about a client that used our Support for Directors service to help them develop a strategic plan for their business.