Improvement and Prospect Research
By understanding why you are losing new
customers you can improve your sales conversion ratios.
We will agree a
questionnaire with you and then contact a sample of the prospective
customers that didn’t purchase from you. We will get to the bottom of
why they choose your competitors or didn’t go ahead.
will tell an independent researcher reasons that they won’t tell you as
supplier. It just human nature that they don’t want to offend you –
have you ever been asked by a restaurant waiter if everything was OK and
said “fine” even though it wasn’t?
Once we have completed the interviews, we will then report our findings to you and
you can use this knowledge to address the reasons for poor conversion of
sales which can lead to improvements.
For information about our other
Research Services follow this link. To discuss your requirements, in strict
confidence and without obligation: